Photos not showing up anymore in my nest hub

[philmiller278]

My photos were showing as a slideshow on my home nest hub just fine, and then one day they stopped displaying and it looks like the hub device is constantly in ambient mode until I tap the screen.  I'm not aware of any settings I changed or anyone else changed.

[Muddi]

Hi philmiller278,

Thanks for stopping by on the Google Nest Community Forums.

Apologize for the delayed response. I know how challenging it is when one of the features of your Google Nest Hub is not working properly. To confirm, does your Google Nest Hub able to show your photos when you say, "Hey Google, show my photos"? Is it a shared album? How many accounts are linked on the Google Home app?

Please check if Google Photo is set as your preferred source for Photo Frame. Below are the steps:

1. Open the Google Home app .
2. Tap your Nest display > Settings .
3. Tap Photo Frame > Google Photo, then your preferred album.

You can also visit this link to know more about Photo Frame settings.

Looking forward to your response.

Regards,

Muddi

[Muddi]

Hi philmiller278,

Checking in to see if the troubleshooting steps shared helped? Please let us know by updating this thread and we're happy to assist you further.

Cheers,

Muddi

[philmiller278]

My photos are showing but I have no idea why. I tried the steps above and all the settings seemed correct already. It might have been a glitch that worked it's self out some how. Thanks for everyone's time!

[Muddi]

Hey philmiller278,

Thanks for the update. I'm happy to know that your photos are now showing on your Nest Hub.  It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else. 
 

Cheers,

Muddi

[Muddi]

Hey philmiller278,

I haven’t heard back, so I’ll be locking the thread in 24 hours. Thanks for posting!

Cheers,

Muddi

[Jake]

Hey philmiller278,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake