cancel
Showing results for 
Search instead for 
Did you mean: 

Problem with support

AlexisGeros
Community Member

Hello there,

I got it as a gift from US but when I try to connect with Google Home app it says the device is not supported,

I am leaving to EU how to fix it, please ?

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey AlexisGeros,

 

Thanks for reaching out. 

 

Could you tell us what Google Home or Google Nest device do you have? What country are you located in? Also, what's the language set on your phone and Google Home app?

 

Tell us more we'd love to help.

 

Best,

Alex

Muddi
Community Specialist
Community Specialist

Hey AlexisGeros,

 

I just wanted to follow up on this. Let us know if you still need, and we're glad to assist you further.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi AlexisGeros,

 

We haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

 

Cheers,

Muddi