Rebooting on its own

[AmberEaton]

I am wondering if anyone else has been experiencing lately their Google home speaker restarting on its own anytime it completes a task. We don’t have much tied to this device so we mostly use it for lights. Anytime I tell it to turn on or off lights (which are smart wall outlets with lights plugged into them) it completes the task and then restarts. When I tell it to play music (logged into Spotify) it will work for a song or two and then restarts itself. I checked that the firmware is up to date and it is 2.57.375114. 

[Alex_S]

Hi AmberEaton,

I’m sorry to hear about the trouble you’re experiencing with your Google Home device. Let’s further look into it. Have you already tried doing some troubleshooting steps? Give this a try:

• Unplug the power adapter from your Google Home device for a minute > Plug it back in.
• Open the Google Home app > Devices > Tap your Google Home > Settings > Remove device > Remove.
• Back to the Devices tab, scroll down to Other Cast/Local Device > Tap your Google Home > Add to a room. Follow the instructions in adding it back to your room.
• Monitor.

Let me know how it goes.

Regards,
Alex