cancel
Showing results for 
Search instead for 
Did you mean: 

Sengled smart bulb scenes not working with google home

Databear
Community Member

Hi, we recently got some Sengled smart bulbs and we have connected the app to google home. Everything works fine except the “scenes”. We’d love to get our custom scenes we made in the app to work over “hey google”. In the routine tab, “scenes” is grayed out. Any advice?

10 REPLIES 10

Jake
Community Specialist
Community Specialist

Hey Databear,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Databear,

 

I wanted to check in and see if you are still in need of any help with the custom scenes? Please let me know, as I would be happy to assist.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Databear,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread due to inactivity. 

Best regards,
Jake

Databear
Community Member

hi, I have not been able to use my scenes in google home. Is it possible to have a google home command run a scene from the Sengled app?

Jake
Community Specialist
Community Specialist

Hey Databear,

 

I am sorry to hear you are still having issues with the scenes not working as intended. Having any device not work as intended can be annoying. Let's jump in and ensure you are good to go. Just to double-check, you have added all the lights to the Home app, and they are showing inside the app? I did find a helpful article that provides a lot of details/ troubleshooting steps that could be of use. Please let me know if that helps out, as I want to ensure you are good to go. 

 

Best regards,

Jake

Databear
Community Member

Thanks Jake- yes I have all the bulbs set up in the google home app. They function perfectly fine. My question, to put it more clearly, is can I activate the “scenes” I have set up in the Sengled app through google home? T

Jake
Community Specialist
Community Specialist

Hey Databear,

 

Apologies for the confusion on my part there. I did do a little digging and I did find this link here. The link says:

 

"Please note that Google Home will not automatically assign the bulbs to their corresponding scenes assigned by the Sengled Element app. You may, however, assign them to rooms through the Google Home app to keep the same groupings." 

 

Please let me know if that helped answer your question, or if you have any other questions from here as well. I would be happy to look further into that for you.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey Databear,

 

I just wanted to check in, and see if the link was able to provide you with more details and answer your question. Please let me know if you still have any questions from here, as I would be happy to assist.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey Databear,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are have any questions from here, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Databear,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake