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Set Up Lenovo Clock

Birbytom
Community Member

I just bought a Lenovo clock with Google Assistant (2nd generation), and it is telling me that the app isn't communicating with the clock. I'm not sure what to do, as I have tried for around half an hour, to no avail.

 

*Note: this post is labeled as a Nest Hub, as I can't find the product on the list

1 ACCEPTED SOLUTION

Muddi
Community Specialist
Community Specialist

Hey Birbytom,


Thanks for reaching out to the Google Nest Community, and sorry for the delayed response. 

Please note that we have very limited support on third party speakers with built-in Google Assistant like Lenovo. You might need to reach out to them for better assistance.

Speaking on behalf of our Google Home speakers and displays, your phone must be on the same WiFi network as your devices in order to set up the device. Let me know if I can assist with anything about the Google Home/Nest devices.

 

Hope this helps.

 

Cheers,

Muddi

View solution in original post

2 REPLIES 2

Muddi
Community Specialist
Community Specialist

Hey Birbytom,


Thanks for reaching out to the Google Nest Community, and sorry for the delayed response. 

Please note that we have very limited support on third party speakers with built-in Google Assistant like Lenovo. You might need to reach out to them for better assistance.

Speaking on behalf of our Google Home speakers and displays, your phone must be on the same WiFi network as your devices in order to set up the device. Let me know if I can assist with anything about the Google Home/Nest devices.

 

Hope this helps.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey Birbytom,

 

As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Cheers,

Muddi