SiriusXM and light controls

[GinaAsher]

I am having trouble with my Nest Hub. I can no longer stream SiriusXM even though I have an active account and it doesn’t recognize my smart light bulbs. We tried a reset and it didn’t do anything. A little background here…this happened after we got an updated router. 

[Muddi]

Hey GinaAsher,

Thanks for stopping by on the Google Nest Community Forum.

My apologies for the late response here. I understand the feeling when you're having issues with your device. I want to know more about it. 

A few questions:

• When did the issue start? 
• What country are you located in?
• What type of Google Home/Nest device do you have? 
• What is the brand of your smart light bulbs?
• What specific command and answer are you getting from your speaker?
• What are the steps that you've done?

Looking forward to your response.

Cheers,

Muddi

[Jake]

Hey GinaAsher,

I wanted to check in and see if you managed to see Muddi's post? Please let me know if you have any questions from here. I would be happy to assist, and ensure you are good to go.

Best regards,

Jake

[Jake]

Hey GinaAsher,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,

Jake