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Song from Tidal plays on a loop the same time everyday

Aarjay123
Community Member

A few days ago, I casted a song with tidal to my Chromecast Audio, but it kept skipping and stopping. I unplugged it, and then it continued playing on my Google Nest Hub. The volume also went to maximum too. I stopped it, but since then it starts playing in a loop every evening at a similar time until I have to manually stop it on the Nest Hub. Sometimes it even plays on loop on my Google Home Mini. The tidal app isn't registering anything playing. I'm not really sure how to stop it from doing this.

Also, Tidal isn't linked with Google Assistant since I'm in the UK.

Thank you in advance 🙂

4 REPLIES 4

Juni
Community Specialist
Community Specialist

Hi Aarjay123,

Thanks for posting here in the Google Nest Community.

This is not the experience that we wanted you to have, let me help you out. A few things: does the issue happen when you use the Tidal app only? Did you try another app to isolate the issue?

You can reboot your Chromecast Audio, Nest Hub, Home Mini and your Wi-Fi router to refresh the devices and your WiFi signal.

Keep me posted.

Thanks,

Juni

Princesss
Community Specialist
Community Specialist

Hello there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.

Best,

Princess

Hello,

Thanks for your help! This problem hasn't occurred within the last week so I think it's been sorted 🙂

Kind regards,

Aarjay123

Muddi
Community Specialist
Community Specialist

Hey Aarjay123,

Perfect! Happy to hear that your issue was resolved! It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.

Cheers,

Muddi