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VoiceMatch -- total confusion -- please help!

JK18
Community Member

I have three Nest Audio speakers, and four people in my family -- two adults, two kids. I want everyone to be able to use VoiceMatch to use their own Spotify accounts to listen to music on any of our Nest speakers. (We have a Spotify Family subscription.) I've tried to make this work, but I'm really lost.

I think I have to add everyone to a Google Family, and set up Family Link. So I tried doing that, but Google says one of my sons is in a different country from me and can't be added. (We moved four years ago, all together, and live in the same house.) I can't figure out which country it thinks he's in, which country it thinks my family is in, or how to correct either of those. Google Support says the only way to fix it is to delete both kids' gmail accounts, which is obviously a useless suggestion.

Next, it seems that to use VoiceMatch, I also have to make both kids admins, giving them access to change all the settings of our Nest Audio speakers. Clearly, letting one kid reconfigure his brother's speaker is a recipe for disaster!

Am I making this unnecessarily difficult? Is Google? How do I just let my kids play their music?

Thank you!

3 REPLIES 3

David_K
Platinum Product Expert
Platinum Product Expert

The only way to achieve this is for each of your children to have their own Google account (one that is not a family link managed account), as well as their own Spotify account. Each speaker must be setup with the separate accounts, not setup with your account. More details from Spotify below.

Using Spotify Family with young kids and Google Ho… - The Spotify Community

Once setup, each of your children will be able to control their speaker and Spotify media playback using the Google Home app on their tablet.

JK18
Community Member

That's terrible! The whole point of buying Nest Audio -- instead of just using better speakers with Spotify Connect -- was to be able to use VoiceMatch so the speakers could be used by anyone in the family. Sounds like you're saying VoiceMatch is unusable, as are the kids' google accounts. What a miserably bad end-user experience. 😞

Just to make sure I understand the solution you're describing:

  1. No speaker can be used by multiple family members via VoiceMatch; each speaker must be dedicated to a single user.
  2. Each kid will need a fake adult google account linked to their Spotify account

Is that basically it?

David_K
Platinum Product Expert
Platinum Product Expert

Unfortunately yes, that's correct.