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Web pages open with black text background

Cybernurse
Community Member

When doing Google searches or clicking a hyperlink to open a page, pages often open with a black background, making it near impossible to read. I have settings on light background default. Why is this happening? 

8 REPLIES 8

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Depends on what the web page has set as a default background can you provide an example of a page that you're having issues with? Also just to confirm are you trying to browse the internet on your nest hub Max?

frances
Community Specialist
Community Specialist

Hi All,

 

First, thank you Ashepherdson for your help on this thread!

 

Hello Cybernurse, thank you for reaching out. Just checking in, were you able to see Ashepherdson's response? Please keep us updated, we're here to help!

Hello Frances - I never did get an answer or resolve this problem (and only found your question this eve,which referred to

Ashepherdson's brief reply, asking for clarification. I responded to that just now, and got an error message saying my reply had html errors in it, and to fix and resubmit. I don't know why this came up, except that I included an example (pic) of the problem as a screenshot. 

I don't know if you got my reply, as I answered your questions and included a screenshot example of one of the black background pages, but when I tried to click the Reply button, an error message appeared, in red text, alerting me that there was an html error in my reply, and to resubmit. I can't even find it again to resubmit, but I can assure you, I wasn't using any html codes. 

Ashepherdson
Platinum Product Expert
Platinum Product Expert

I only see two replies, one to Francis and one saying you don't know if I got your reply.  Can you provide an example of a website that is giving you this issue so I can try on my nest hub Max to see if I can replicate the issue ?  

Jake
Community Specialist
Community Specialist

Hey Cybernurse,

 

Sorry for the late reply. I wanted to check in and see if you are still in need of any help? Please let us know.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Cybernurse,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Cybernurse,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake