06-05-2023 08:45 AM
06-06-2023 01:56 AM
It may be because of the firmware update issues or due to different models. Maybe try resetting the devices to default or check if the devices are compatible to play together.
06-13-2023 01:17 PM
Hi WhyWhy99,
This is not the experience we want you to have; let me help you. A few questions: aside from your Nest Mini, which Nest speakers are we working with? When did your issue begin? Were there any recent changes made?
It would help a lot if you could do a sequential reboot first:
If the issue persists, you can revert your Nest devices back to its default settings by doing a factory reset. See this guide. Once done, recreate a speaker group and tell us how it goes.
Thanks for helping, Zak!
Best,
Dan
06-16-2023 11:49 AM
Dan are you a bot? I clearly said I don't want to hear a reboot answer, that's the answer for every problem with Google speakers. I moved the NEST to another room linked it the functioning stereo pair of NEST MINIS, the group formed but can not play as a group. I think its poor firmware, poor design planning, and worse 0 customer support. This question has been asked by others several times by others. So?
06-18-2023 03:50 PM
Hey there,
Apologies for the delay. I want to confirm if, within your speaker group, there is a speaker pair. How many speakers in total are in the speaker group? Also, have you tried doing the reset? How was it?
Since a stereo pair, even when added to the group, cannot be played, I suggest that you remove your two Nest Minis from the pair feature and recreate the speaker group. Tell me how it goes.
Regards,
Dan
06-21-2023 03:54 PM
Hello again,
I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?
Best regards,
Dan
06-23-2023 09:05 AM
Hello WhyWhy99,
Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Best,
Princess