Why do all of my Home/Nest devices give me an error the first time I give the "OK Google" command?

[Rdianco]

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Original poster: John Harris 2258 

I have multiple Google Home/Nest devices set up on a Google Nest WiFi network with one Nest WiFi router and 2 Nest WiFi speaker points.  Whenever I give the "Hey Google" command, one or multiple devices respond with a message of: "Hmm, Something went wrong. Please try again." As soon as I give the command a 2nd time, everything works (for the most part).  

I factory reset all of my devices, and I even bought the newest Google Nest WiFi, and replaced my old Google WiFi. Still getting the error message.

[rameire]

I have the same issue on 4 nest mini's.
it has been going non stop for months now and nothing works.

its a pain.

[ai]

Hello Rameire, 

We're sorry to hear you're also suffering from this issue. I've created a case for you as well. An email from us should appear in your inbox soon. 

Thank you for reaching out to us. We appreciate your patience! 

Best,

Ai

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, please contact Google Support with your Case ID. Have a nice day.