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Why does my Home Mini keep saying it can’t go into pairing mode?

Rdianco
Community Specialist
Community Specialist

‎08-24-2021 04:54 PM

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

I've tried to unlink my account from my mini pairing and link it up again, but when I press “enable pairing” it automatically tells me that it can’t do it. I’ve tried making a completely new household, and I’ve tried troubleshooting. nothing works.
 
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Rdianco
Community Specialist
Community Specialist

‎08-24-2021 04:55 PM - edited ‎08-24-2021 04:56 PM

Hi Fergiefan65, 
 
Welcome to Google Nest Community,.
 
Let's try factory resetting your Home Mini, follow the below steps:
  1. Unplug the power cord from your speaker. Wait for 10 seconds. Plug it back in, and wait until all 4 lights on top illuminate.
  2. Repeat step 1, 10 more times.
  3. After you plug your speaker back in the final time, you'll need to wait a few moments for the device to reset. It will announce "Welcome to Google Home. To get started, download the Google Home app on a phone or tablet," to let you know that it’s ready for setup.
This solution could be tedious, but your patience is greatly appreciated.
 
 
- From Arun Kumar S (Bronze Member)
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