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Why does my camera always go offline randomly

Kahina
Community Member

‎01-15-2022 11:55 AM

My google hub max will always go offline randomly and I have to go into the app and turn the camera back online. It’s very annoying and I’ve tried everything to fix it. It’s always when something happens in my house and i want to go back and look at it and I can’t because the camera was offline. Every other camera has no problem and stays online 24/7 but this one specifically doesn’t. 

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Azarco
Community Specialist
Community Specialist

‎04-27-2022 11:16 AM

Hey Kahina,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, give resetting your Nest Hub Max a try. If the issue persists, feel free to submit another post and provide as many details as possible so that others can lend a hand. Hope this helps!

Best,
Alex

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