Your evening page

[Smartin93]

Hi, my google nest keeps leaving the photo frame and going to the “your evening” page. We have unplugged, turned off mic, and rebooted. We want it to only show our photos  

[frances]

Hello Smartin93,

Thank you for reaching out. I understand your concern of wanting to view your photos. I would be more than happy to help look into this issue and help find a solution. 

• Which Google Nest device do you have? (model name, generation number)
• Is this a new issue? Was your device showing photos before?

Just checking, do you have the 'Google Photos' setting checked on the Google Home app?

Here are the steps:

• Open the Google Home app .
• Tap your Nest display  Settings .
• Tap Photo Frame.
• Press 'Google Photos'

Please keep me updated, let's get this issue resolved!

[Smartin93]

We have the google nest hub, gen 1. Purchased 1 year ago. We have the photos showing but it will periodically go to the “your evening page” or show the weather or other things when it has not been commanded to do so. We turned off mic. This is a new issue

[frances]

Hi Smartin93,

Thanks for your reply back! 

Does the Google Nest Hub show the "your evening page" constantly or just for a minute before taking you back to the lock screen?

This may be due to the motion sense feature being on, as it detects movement. Your best bet would be to turn off motion sense. However, please note that motion sense needs to be on if you want to use the quick gestures and sleep sensing features.

If you do not use quick gestures or sleep sensing, here are the steps to turning off motion sense:

1. From the bottom of your Nest Hub (2nd gen) display, swipe up.
2. Tap Settings   Motion Sense .

Please let me know if the issue still occurs. Thank you. 

[frances]

Hi there,

It's been a few days since we have heard from you. Just checking in, were you able to see my response above? I look forward to your reply back, we're here to help!

[Smartin93]

I didn’t know about the motion sense. I haven’t looked into it. We had it for a year before having this issue. We kept it unplugged for weeks and it is now plugged back in and seems to be fine 

[frances]

Hello Smartin93,

Thank you for your reply back! I am glad to hear that your device is working fine again.

As this issue has been resolved, I will go ahead and lock this thread. If the issue arises again, feel free to contact us and make a new thread.

Have a nice day.