altavoz de mi nest hub

[lolart1965]

hola, tengo un nest hub 2da generacion. Le pido musica, noticias, etc, me escucha pone musica pero no puedo escuchar nada, es decir la maquina me escucha pero no anda el alta voz. Ya intente, reiniciar de fabrica y nada, no es un tema de software, para mi se puede haber estropeado alguna plaqueta o mic... A alguien ya le paso?, Quiero arreglarlo, estoy  en Buenos Aires, gracias 

[ovidioj]

Hello @lolart1965,

Thanks for posting in the community. 
I understand your frustration with the Nest Hub 2nd Gen. It's annoying when a device that's working fine suddenly stops working. I appreciate your effort in trying some troubleshooting steps.

Unfortunately, since you're in Buenos Aires, we're unable to process a replacement directly. This is due to geographic and logistical restrictions that are beyond our control.

However, there are a few things you can try to fix:

1. Volume: Make sure the volume on the Nest Hub and any connected devices (like a TV) are turned up to maximum.
2. Mute: Check if the Nest Hub is accidentally muted.
3. Paired devices: If you have other Bluetooth devices connected, try temporarily disconnecting them.
4. Weak signal: A weak Wi-Fi signal can affect audio playback. Try moving your Nest Hub closer to your router or extending the signal with a repeater.
5. Interference: Other wireless devices can interfere with your Wi-Fi connection.

If the problem persists after trying these steps, there's likely a hardware fault. In this case, I recommend:

• Find a local technician: Find a technician who specializes in electronics repair in your area. They'll be able to diagnose the problem more accurately and offer you a solution.
• Buy a new Nest Hub: If the repair turns out to be too expensive or complicated, it may be more convenient to buy a new device.

Please let me know if you have any other questions. Thank you.

All the best, 
Jorge