04-30-2023 10:56 AM - edited 04-30-2023 11:07 AM
Several times when I switched from setting a language for example from Swiss English to USA English I got a screen as shown in the picture
05-06-2023 08:02 AM
Hi ofir,
Thanks for reaching out.
I appreciate the photos you sent. Since when did you notice the changes on your screen? Have you already tried performing a complete reset to your Google Nest display? Let's go ahead and try that first and let's check if this would make any changes. Here's how to reset your Google Nest display: https://goo.gle/3x50Yl7
Let me know how it goes.
Best,
Princess
05-06-2023 08:56 AM
About a week ago this happened to me several times
Now I can't reproduce the problem
I don't need to reset screen
The screen immediately returned to normal
QUEEN THANKES
"I looked into this issue because people have been complaining that lately in the Amazon Alexa app Alexa speech recognition is getting worse.
IN My room also has an Alexa speaker and a nest hub max google screen
It happened to me several times that I asked Alexa to turn on the TV
And when Google hears the word Alexa, it gets jealous, it turns on the lamp for me.
Thanks
05-25-2023 10:56 AM
Hi ofir,
We just want to check if you're still experiencing issues with your Google Nest Hub Max. Are you still getting the same screen?
Best,
Princess
05-25-2023 12:38 PM
Princess just for you I checked it again and couldn't reproduce the bug
06-02-2023 09:57 AM
Hi ofir,
Could you please send us a photo of the exact screen you're getting?
Best,
Princess
06-02-2023 02:52 PM
06-03-2023 12:11 PM
Hi ofir,
Thanks for the photo you sent. We appreciate all your efforts. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.
Best,
Princess
06-04-2023 07:39 AM
Thank you, I am very satisfied with google nest hub max
And I have no problem with the picture
I tried to reproduce the problem that happened to me according to your request and I did not succeed
Thank you נסיכה
07-11-2023 06:23 AM
Hi there,
We haven't received your form. Have you had a chance to fill it out? Just in case, here's the link.
Warmly,
Alex
07-14-2023 06:27 AM
07-17-2023 04:50 PM
Hey there,
Chiming in to see if you still need assistance with this. Let me know if you're done with the form, otherwise we'll be locking the thread.
Best,
Princess
07-20-2023 05:03 PM
Hello everyone,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
Best,
Princess
06-03-2023 02:39 PM - edited 06-03-2023 02:49 PM
Princess, there is something you can help me with
When I turn to Alexa Google Assistant intervenes
In my room I have an Amazon Echo Dot and a google hub max
For example, when I ask Alexa to turn off the TV, Alexa turns it off and Google turns it on
The solution when I say the word Alexa that Google Assistant ignored the command