09-26-2021 01:19 AM
Hi, when I plug in my google home mini, all 4 LEDs are on, and the device seems stuck and not doing anything. My google home app shows the device is not found. I found in google that some users have the same issue and it could be the file system corrupted. Could you please help fix it or replace it? thanks, Shunde.
Answered! Go to the Recommended Answer.
09-27-2021 06:18 AM
Hi all,
At step 3, if you have the newer Google Nest Mini (2nd gen), after plugging your speaker back in the final time, press the mute button on the back for at least 15 seconds and it will reset.
09-26-2021 12:43 PM
I had this problem too. It appeared after I changed my wifi access point (+delete it under Home app). I just put the Mini in factory reset and problem was solved.
09-26-2021 10:19 PM
I don't seem to be able to reset my Mini. If I press and hold the reset button and one LED turns green, but nothing happens after 5s. If I release it, it is back to white. I press it again, it turns green again.
09-27-2021 06:18 AM
Hi all,
At step 3, if you have the newer Google Nest Mini (2nd gen), after plugging your speaker back in the final time, press the mute button on the back for at least 15 seconds and it will reset.
09-29-2021 04:28 AM
thanks @David_K that works. My home mini was reset after repeating the unplug process 6 times.
09-29-2021 09:28 AM
Glad to hear you're back up and working!
10-05-2021 12:31 PM
Hi All,
First, thank you FamilySchmidt and davidking for responding to this thread and resolving this issue!
Hello shundezhang, thanks for sharing that update with us! As you have stated that the issue has been resolved, I will go ahead and lock the thread. As always, if you have any new questions or concerns, please feel to make a new post. Have a nice day.