google home mini all 4 lights on

[shundezhang]

Hi, when I plug in my google home mini, all 4 LEDs are on, and the device seems stuck and not doing anything. My google home app shows the device is not found. I found in google that some users have the same issue and it could be the file system corrupted. Could you please help fix it or replace it? thanks, Shunde.

[Anonymous]

I had this problem too. It appeared after I changed my wifi access point (+delete it under Home app). I just put the Mini in factory reset and problem was solved.

[shundezhang]

I don't seem to be able to reset my Mini. If I press and hold the reset button and one LED turns green, but nothing happens after 5s. If I release it, it is back to white. I press it again, it turns green again.

[David_K · Accepted solution]

Hi all,

Let's try these steps:

1. Unplug the power cord from your speaker, wait 10 seconds, then plug it back in and wait until all 4 LED lights on top illuminate.
2. Repeat step 1 ten more times.
3. After plugging your speaker back in the final time, you'll need to wait a few moments for the device to reset. It will announce "Welcome to Google Home. To get started, download the Google Home app on a phone or tablet" to let you know that it’s ready for setup.

At step 3, if you have the newer Google Nest Mini (2nd gen), after plugging your speaker back in the final time, press the mute button on the back for at least 15 seconds and it will reset.

[shundezhang]

thanks @David_K that works. My home mini was reset after repeating the unplug process 6 times.

[David_K]

Glad to hear you're back up and working!

[frances]

Hi All,

First, thank you FamilySchmidt and davidking for responding to this thread and resolving this issue!

Hello shundezhang, thanks for sharing that update with us!  As you have stated that the issue has been resolved, I will go ahead and lock the thread. As always, if you have any new questions or concerns, please feel to make a new post. Have a nice day.