06-01-2022 12:46 AM
On our google nest first we say a grey screen with g logo. After resetting he stays in recovery mode, then you reset and he goes back to recovery mode. The google nest is just two years old. I have tried all the things to reset but the google nest stays the same. It's a loop and he's not going out of it. I want a solution? I have sent a mail but no reaction?
Please help...
06-01-2022 01:27 PM
Hey w1980,
I understand how it feels when your device is not working. This is related to a similar trending issue on this link. Rest assured that our team is aware of this and is already looking into it. I'd like to gather some details:
Are you able to try the recovery mode on your devices? If not, please follow the steps below:
Looking forward to your response.
Thanks,
Alex
06-06-2022 10:26 AM
Hey w1980,
Checking back in to see if the troubleshooting steps shared help? Let us know by updating this thread, and the community will be happy to lend a hand.
Best,
Alex
06-07-2022 10:34 AM
Hey w1980,
I haven't heard from you in a while so I'll be locking this thread in 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.
Best,
Alex