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google workspace for education users not allowing spotify

owenc2088
Community Member

I have google family link as well as Microsoft family safety and I'm trying to link my kids accounts to their Spotify accounts, unfortunately I'm met by the most useless error of "this service is unavailable for google workspace for education users who are under 18" it is a kids account with a kids Spotify account, i cant even get far enough to link it all,

I have set the Microsoft family safety to any age so the age restrictions are off, but i can only manual amend my kids birthday until they are 13 on google which still lands me with this ridiculous error, honestly contemplating spending the money for apple at this point I'm so p****d off with this.

 

how do i get this to work, or what can be done to remove such a stupid hurdle from the platform because i see a lot of people asking the same question with no answers and i am thoroughly fed up at this point, the arguments this causes with the kids just isn't worth it

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

This essentially isn't possible with a "normal" setup, unfortunately. Virtually the only workaround is to have each member of the family have their own sign in for Google and Spotify so that they can control their own music on their app through their own Google Home or Google Nest devices. More details below.

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Multiple-Nest-Minis-and-Spotify-family/...

https://community.spotify.com/t5/Premium-Family/Using-Spotify-Family-with-young-kids-and-Google-Home...

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw the response from davidking. Shoutout and huge thank you to davidking for the help here. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

Jake
Community Specialist
Community Specialist

Hey owenc2088,

 

I wanted to follow up and see if you were still in need of any help. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey owenc2088,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake