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hub not responding to "ok google"

OF2019TMMF
Community Member

All the googles in my home are not responding when I say "OK/Hey Google". when I plug it back in, it works again. I think when a message is broadcasted to the Google, "OK/Hey Google" doesn't work on it anymore. How do I fix this?

1 REPLY 1

Alex_S
Community Specialist
Community Specialist

Hi OF2019TMMF,

 

I’m sorry to hear about what’s happening. Let’s further look into it. Try to troubleshoot one of your Google Home devices. Do a factory reset and then set up. Monitor its behavior and let me know how it goes.


Regards,
Alex