08-02-2022 09:23 AM
08-05-2022 04:43 PM - edited 08-05-2022 04:43 PM
If your device is still connected to an existing Wi-Fi network, you can follow these steps to change the Wi-Fi network it is connected to. See the "If your speaker or display is currently connected to a Wi-Fi network" section.
If you've already changed to a different Wi-Fi network, try these steps:
If these steps above don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again using your new Wi-Fi network and password.
Instead of factory resetting your speaker or display, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.
08-09-2022 08:43 AM
Hey evaB21,
Chiming in to see if the troubleshooting steps shared help?
@David_K: I appreciate your help here!
Cheers,
Muddi
08-12-2022 05:18 PM
Hi everyone,
We just want to check if you have seen our response on the previous post? Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
08-13-2022 05:59 PM
Hi everyone,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
Best,
Princess