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my google nest hub screen was damaged - need assistance in Hyderabad .

udaysai
Community Member

my google nest hub screen was damaged - need assistance in Hyderabad .

7 REPLIES 7

Muddi
Community Specialist
Community Specialist

Hello udaysai,

 

Thanks for reaching out. Sorry to hear about your Google Nest Hub screen. Could you please provide us with more information about what happened and how the screen was damaged?

 

Looking forward to your response.

 

Cheers,

Muddi

udaysai
Community Member

Yes screen was physical damaged, due to kids trying to play with it. 

 

Is it possible to replace screen. Pls share any local support service center details in Hyderabad location. 

Princesss
Community Specialist
Community Specialist

Hi udaysai,

 

Thanks for responding. We wish we can do something regarding this, however, physical damage is not covered by our warranty. You may check the full details here: https://goo.gle/473rRpT

 

Let us know if you have additional questions.

 

Best,

Princess

I am not asking do it in warranty to replace damaged screen. Where can i get help to replace the screen.. Is there any support services center near by hyderabad location any chance

Muddi
Community Specialist
Community Specialist

Hey udaysai,

 

My apologies for any confusion. Unfortunately, Google's partner service center in India only provides device replacement for eligible devices. For screen replacements on your Nest Hub, I recommend checking with local stores in your country to see if they offer that service.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi there,

 

I'm just checking in to see if you still need help with your device.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hello udaysai,


Just bumping this up to make sure that you've seen our responses. Please be aware that this thread will be automatically locked after a certain period of inactivity. If you have any further questions or concerns in the future, please don't hesitate to create a new thread. Feel free to reach out anytime.

 

Cheers,

Muddi