I have bought 2 nest hubs and 1 with a camera. The one with the camera works perfectly. the other 2 connect and then about 1 hour later it says it does not have internet connectivity. If I unplug it and plug it in again, it connects and 1 hour later the same thing happens. It happens to both in different rooms in the house. where there is internet connectivity.
Thanks for posting and apologies for the late reply.
Quick question; have you tried to reboot your router? How far are the Nest Hubs from the router? Also, make sure that the devices are within 15-20 feet.
Chiming in to ensure everything is covered here. In order for us to eliminate any network issues and also be able to check the firmware version of your devices, could you try setting up your device using a mobile hotspot. Please note you will need two mobile devices for this setup (one will serve as a router and the other used to set up your Google Nest Hub). Please make sure to check the operating system and cast firmware version.
We've received your form-- thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.
Thanks for your reply. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.
