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"Animal of the Day" doesn't work anymore

Butterfly_net
Community Member

Asking GH "what is the animal of the day" no longer works. I submitted a ticket to report the problem and never heard back.

Originally, it worked for both my husband and me. Then, it stopped working for my husband, but it still worked for me. Now, it doesn't work for either of us.

There are multiple posts about this, so this is a bug, not a problem with just one speaker or something that will be fixed by rebooting. 

Is someone trying to figure out what is wrong?

2 Recommended AnswerS

Dan_A
Community Specialist
Community Specialist

Hi Butterfly_net,

 

That certainly hasn’t been easy for you both — let me help you. Since this is isolated with your husband, we might need to enable the Web and App activity on his Google Account settings. If Web & App Activity is turned on, your searches and activity from other Google services are saved in your Google Account, so you may get more personalized experiences, like faster searches and more helpful app and content recommendations.

 

Here is the link that will guide you. Best make sure that you choose the device that you will be using when enabling the Web and App activity. You can choose between computers, Android and iPhone/iPad. Also, you should open your husband's account to enable the Web and App activity.

 

Keep me posted.

 

Thanks for helping,  MplsCustomer.

 

Best,

Dan

View Recommended Answer in original post

OMG that totally fixed it!!!  There are several other posts out here with the same problem.  Maybe you should look for them and help those people, too!!  Thanks so much!!

View Recommended Answer in original post

6 REPLIES 6

Butterfly_net
Community Member

Google Nest Audio, cast firmware: 1.56.324896

MplsCustomer
Bronze
Bronze

I've never tried asking our Nest Hub for the animal of the day, but it works for us. It's odd that it's not working for some.

I agree.  It is so strange that it works for me but not my husband on the exact same speaker.  If you do a google search, you'll see that others have reported the problem but no one has provided any answers.

Dan_A
Community Specialist
Community Specialist

Hi Butterfly_net,

 

That certainly hasn’t been easy for you both — let me help you. Since this is isolated with your husband, we might need to enable the Web and App activity on his Google Account settings. If Web & App Activity is turned on, your searches and activity from other Google services are saved in your Google Account, so you may get more personalized experiences, like faster searches and more helpful app and content recommendations.

 

Here is the link that will guide you. Best make sure that you choose the device that you will be using when enabling the Web and App activity. You can choose between computers, Android and iPhone/iPad. Also, you should open your husband's account to enable the Web and App activity.

 

Keep me posted.

 

Thanks for helping,  MplsCustomer.

 

Best,

Dan

OMG that totally fixed it!!!  There are several other posts out here with the same problem.  Maybe you should look for them and help those people, too!!  Thanks so much!!

Muddi
Community Specialist
Community Specialist

Hi Butterfly_net,

 

Sweet! We're happy to hear that those steps worked for you! It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.

 

Cheers,

Muddi