01-28-2022 06:42 AM
I'm trying to connect to my new google nest audio speakers. My husband has his account set up and invited me to join. I accepted and cannot get google assistant to do a voice match. It says I need to set up a device in google home. I see the 2 speakers but there is a button "Request Invite to Manage." I've done this a few times and my husband's account sees nothing.
How do I fix this?
04-09-2022 02:41 AM
I had to change my email and I also need to request invite to manage but without success.
05-11-2022 11:46 AM
Hey all,
Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
05-13-2022 11:11 AM
Hey all,
I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
07-26-2022 03:15 PM
Yes, I need help. Sent a request invite to manage and received nothing.
re. Bill
05-17-2022 03:37 PM
Yes, I still need help.
05-17-2022 09:35 AM
trying to fix shield tv to display google photo album. clicked on the "Request Invite to Manage" button in home app doesn't seem to do anything. I don't see any email or any notification on my shield tv to accept. I had created a second name for my home network and google is getting confused. They make it extremely hard to move all devices from the old house name to the new house name. why why why.... my goodness. It doesn't have to be this way.
06-17-2022 06:39 AM
Same here. Did you solve it?
06-17-2022 11:08 AM
No
10-17-2022 02:23 PM
Im facing the same issue I set up a Google home on my account amd invited my wife, but all the devices appear in her account as offline and the soeaker keeps replying to her that there is no home app linked whenever she request the speaker to do something but when I order the speaker it works fine. Any idea?
10-22-2022 11:09 PM
Hey folks,
Thanks for sharing details about the issue here. I know how important it is to be able to share your home and devices with your wife - let's dig deeper.
A few questions:
Please note that certain accounts don't have the ability to be a home member. When a customer tries to add the following types of accounts in the Google Home app, they get an error that they can't invite the email address. These accounts are: Google Workspace (formerly known as G Suite) accounts, Child or Unicorn accounts, and business accounts.
Looking forward to your response.
Cheers,
Muddi
10-23-2022 07:12 AM
It wasn’t about sharing with any family members for me. The problems lies with creating a new home name. If I create a new home name, the devices in the house are all attached to the original home still. Migrating it should be simple since they are all connected to the same network. That’s not the case. I noticed we are suppose to drop it from the original home name first before adding to new name. If we add to new home without dropping from old home this is where thing go bad. Because I deleted the old home first with all the devices connected. So when I created the new home all of my devices were still attached to old home and the app will not let me connect it to my new home name because in google backend somewhere my devices are still linked to the old home name. You guys can fix this. Just release the links if someone deletes the home name perhaps.
10-23-2022 11:23 PM
Hey MBEY,
Let's try these steps below that may help us fix the issue:
Hope this helps.
Cheers,
Muddi
11-03-2022 06:25 PM
Hi there,
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
Best,
Princess
11-03-2022 06:35 PM
Hi Princess,
Unfortunately the issue still on, nothing works on my wife's Google home account, all tue devices appears offline, we've done several rest deleting and adding the devices several times on her account never works it works only ony account, and whenever I invite her as house member still the devices appear offline to her, so I signed on my account on her phone, but also whenever she talks to the nest, the reply is "I can't find any samrt life device", however if I talk to the nest it will do my instructions perfectly.
07-07-2022 02:50 AM
Has anyone solved this?
11-03-2022 06:37 PM
Not yet, still waiting.
07-23-2022 11:22 AM
Have same freaking problem. It seems nobody cares to fix this issue. I have been looking for solution no luck so far.
07-23-2022 01:40 PM
Doesn’t look like a fix is going to happen. I think the only way to make it work is to start all over. Remove and reset all devices and waste couple of days to add them all back into your devices. I hate to have to do this but it bugs me it’s not done right.
11-03-2022 06:37 PM
We've even done that, didn't work.
11-03-2022 08:43 PM
Hi Karmi,
Thanks for trying the steps. Could you confirm if it's a regular Workspace account your wife's using? Or is it a paid Workspace account?
Best,
Princess
11-06-2022 10:57 PM
Hey Karmi,
How was your device? Please let us know if you still need help, and we're happy to lend a hand.
Cheers,
Muddi
11-08-2022 02:33 PM
Hi Karmi,
Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi
10-17-2022 03:35 PM
There is no way around this as google has not done anything to fix this problem and I don't see that changing any time soon. I did a factory reset for all device in my home and everything is back in working order now. It was painful but necessary to me.
10-17-2022 04:25 PM
Same here. Nothing worked so I did a hard reset on my Nest/Google wifi router and everything was magically ok again. You must have a 'home' name assigned and any devices you want in that 'home' must be assigned