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restarting home mini's with a new network for wifi, they won't connect to the new wifi

SRE
Community Member

I have to google minis and a hub, probably lst gen, and none of them will connect with my new wifi. I have downloaded the latest version of google home, gone through all the turning off, restarting, etc. nothing working so far.

4 REPLIES 4

David_K
Diamond Product Expert
Diamond Product Expert

If you've already changed to a different Wi-Fi network, try these steps:

  1. Open the Google Home app.
  2. At the top left, tap Add + > Set up device > New device > set up new devices in your home.
  3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again using your new Wi-Fi network and password.

Instead of factory resetting your speaker or display, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

Princesss
Community Specialist
Community Specialist

Hey everyone,

 

Thanks for visiting the Community.

 

We appreciate all your help on providing some steps, @David_K .

 

@SRE, we hope we were able to help you with the steps @David provided on the previous thread. If you have additional questions, feel free to respond to this thread and we'd be glad to further assist you.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi everyone, 

 

Jumping in to check if you still need help with this?

 

Let me know if I can assist you with anything else, otherwise I’ll be locking the thread. 

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi there,

 

I haven’t heard from you, so I’ll be locking the thread in 24 hours. Thanks for posting! 

 

Best,

Princess