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Google home mini will not connect

Grannyx14
Community Member
4 REPLIES 4

David_K
Diamond Product Expert
Diamond Product Expert

Have you recently changed your Wi-Fi password, router, modem, or internet service provider?

If your device is still connected to an existing Wi-Fi network, you can follow these steps to check the Wi-Fi network it is connected to. See the "If your speaker or display is currently connected to a Wi-Fi network" section.

 If those steps don't help, try these steps:

  1. Open the Google Home app.
  2. At the top left, tap Add + > Set up device > New device > set up new devices in your home.
  3. Follow the in-app steps.

If these steps don’t solve the issue, you can try factory resetting your speaker or display, then set it up again.

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

Thanks for posting.

 

@David_K, thanks for the steps you provided. 

 

@Grannyx14, we hope that the steps provided from the previous thread worked on your end. If you have any questions, feel free to respond to this post.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

Chiming in to check og you still need help with this?

 

Let me know if I can assist you with anything else, otherwise I’ll be locking the thread. 

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi there,

 

I haven’t heard from you, so I’ll be locking the thread in 24 hours. Thanks for posting! 

 

Best,

Princess