12-08-2021 09:34 AM
Hello,
I have two nest hub devices. One of them consistently has an issue I am unable to resolve. When streaming music, if I come in the room with my android phone, it interrupts the streaming and stops playback. If I remove my phone form the room. streaming continues with no interruption. I've re started my phone, it did not improve the issue. I unplugged the nest hub for a few min. and it temporarily resolved the issue, but the issue has come back. What is causing this, and how do I fix it?
Thank you,
Mike
12-08-2021 06:45 PM
Did you connect your phone to the hub via Bluetooth? If so the connection may still be active, I would check your phone's Bluetooth connections when close to the hub to see if that's the culprit .
04-26-2022 10:22 AM
Hey there,
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.
Best regards,
Jake