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Ambient Mode displaying my photos zoomed

HeavilyBugged
Community Member

When my Chromecast is in Ambient Mode, it shows all my photos zoomed in. And you are only able to see part of the picture. This sucks it really takes alot away from most of my pictures. I have no idea why this is or how to change it.

1 REPLY 1

virnab
Community Specialist
Community Specialist

Hi @HeavilyBugged,


 

Thanks for posting in the community.

 

I'm sorry to hear that your Chromecast is displaying photos zoomed in when it's in Ambient Mode. Let's work together to resolve this issue.

 

To provide the best assistance, please answer the following questions:


 

  1. What model of Chromecast are you using? (If you don't know, please specify the color.)
  2. Does this inconvenience occur only in Ambient Mode, or does it happen when casting as well?
  3. When did the photos start appearing zoomed in Ambient Mode?
  4. Is your Chromecast currently connected to a 2.4 GHz or 5 GHz network?
  5. Have there been any recent changes to your Wi-Fi network or home environment?
  6. Have you experienced any power outages in your area recently?
  7. Are you using an Android or iPhone device to set up the Chromecast?
  8. What steps have you already taken to try to resolve this inconvenience?

Thank you for your time and cooperation. I look forward to your response.

 

 

Best regards,

Virna