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Anomalia telecomando Chromecast

Chiara09
Community Member

Salve,

Ultimamente il telecomando del Chromecast tende a scaricare le batterie molto velocemente, a voi è successo? Sapete dirmi come potrei risolvere? Praticamente devo cambiare le batterie tutti i giorni, prima non funzionano più i tasti del volume e poi lampeggia un paio di volte il led e smette di funzionare improvvisamente (non uso continuamente il telecomando) vi ringrazio anticipatamente

1 REPLY 1

jenniffert
Community Specialist
Community Specialist

Hi Chiara09,

 

Thanks for posting here in the community! I'm sorry to hear that your voice remote's batteries drain easily. Let's work on troubleshooting this together.

 

To better assist you, please provide the following information:

 

  • What is your Chromecast device's model?
  • Are you using the same batteries that came with the Chromecast? If not, when did you replace the batteries?
  • What type of batteries are you using?

In the meantime, you can try checking the battery level for the voice remote. Go to the Google TV home page, then select Settings and Remotes & Accessories. Find the Chromecast voice remote. It will show the battery level status below the remote's name (e.g., Battery level: Good).

 

Additionally, please follow the general troubleshooting steps outlined in this article: Troubleshoot the Chromecast Voice Remote. Let me know once you've tried these steps and if the inconvenience persists.

 

Keep me updated.

 

Best regards, 

Jenniffer