11-16-2022 01:10 AM
Witam. Bym chciała netflix połączyć z Google home, lecz jak próbuję się zalogować na hasło i login netflixa to po chwili otwiera się biała pusta strona. Nie wiem co robić dalej.
11-16-2022 07:29 AM
Something at Google Nest broke the Google Nest / Netflix interface on Nov. 10. It seems to have not been fixed for many (most?) customers.
Here are some of the previous posts on the problem:
https://www.googlenestcommunity.com/t5/Chromecast/Netflix-won-t-link-to-home/td-p/61525
https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-nest-amp-Netflix/m-p/283448
https://www.googlenestcommunity.com/t5/Apps-Account/Unable-to-link-Netflix-to-Google-Home/m-p/282057
https://www.googlenestcommunity.com/t5/Apps-Account/Chromecast-cannot-Connect-to-Netflix/m-p/282969
11-16-2022 02:22 PM
Our link to Netflix, which was fixed on the morning of Nov. 13, is now broken again. When attempting to play something on Netflix, it starts to play and then says "Your account is no longer linked. Please relink through the companion app." But in the Google Home app, we are still linked to Netflix. When I clicked on "Manage" I got a message with a screen entitled "This app will be linked to" title with a blank profile square and a "Confirm" button; clicking that brought up a Sign In screen, which returned me to the same screen with the "Confirm" button. If I clicked "Unlink" and tried once again to link, I got the now infamous blank "clients3.google.com screen" and nothing else.
I just spent 105 minutes on the phone with Netflix Support. They said they were completely unaware of this issue. I told them it was affecting hundreds of Google Nest Hub customers and sent them links to posts in this forum. They said they would investigate.
12-13-2022 02:21 PM
Hi folks,
Thanks for posting here in the Google Nest Community.
This is not the experience that we wanted you to have, let me help you out. We receive feedback that this issue has been fixed. Could you both try to link Netflix once more and let us know if you need further help by updating this thread.
Regards,
Juni
12-16-2022 02:57 PM
Hi there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Juni
12-20-2022 08:25 AM
Hi there,
We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Best,
Juni