Assistant doesn't recognize chromecast built-in

[TimStan]

We have 2 tvs with built in chromecast.  Google home automatically recognized them, but i can't move it into a room, and google assistant doesnt find it when asking to play youtube, spotify etc.

[Jeran]

Hey there TimStan,

I am sorry about the late response, thank you for patience on this! Were you able to fix that Assistant issue? If not, I'd be happy to help out, as I know troubleshooting Assistant issues by yourself can be difficult. Let me just ask you some questions about what's happening:

• When did this issue start happening?
• What version of the Google Home app are you using?
• Is your TV's firmware up-to-date?
• What model of TVs are you using?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from TimStan, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran