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Battery of chromecast TV is empty quickly

HugoLuijten
Community Member

I need a new set of batteries every week. Even when I take the batteries out when not using the remove.

1 REPLY 1

chaconmorales
Community Specialist
Community Specialist

Hi HugoLuijten,

 

Thank you for posting here in the community. I'm sorry that your Chromecast is draining batteries rapidly. But no need to worry, help is here.

Before we get started with advanced troubleshooting, let me ask you some important questions:

  1. Are you referring to your Chromecast device or your remote?
  2. When did the issue start?

Here are some troubleshooting steps that you can check for your Chromecast remote:

Battery Checks:

  • Battery Quality: Consider trying a different brand of high-quality alkaline batteries. Cheap or old batteries might drain faster and cause connectivity issues.
  • Clean Battery Contacts: Clean the battery contacts in the remote and the device itself with a dry cloth. Dust or corrosion on the contacts can hinder proper connection.

Remote Examination:

  • Physical Damage: Look closely at the remote for any signs of physical damage like cracks, loose buttons, or corrosion around the battery compartment. Damage could potentially affect battery connection or signal transmission.
  • Infrared (IR) Emitter: Locate the IR emitter on the front of the remote (usually a small, dark plastic window). Ensure it's clean and free of any dust or debris that might block the IR signal.

Advanced Troubleshooting:

  • Factory Reset (Remote - Last Resort): Some Chromecast remote models have a reset button (usually a small hole).  Note: Resetting the remote will erase any programmed shortcuts or custom settings.
  • App Update: Ensure you're using the latest version of the Google Home app on your phone or tablet. Updates often contain bug fixes and improvements that might address remote pairing issues.

Please follow this good article to Troubleshoot the Chromecast Voice Remote, Set up Chromecast with Google TV and Voice Remote or check the following to Reboot your Chromecast device. There are a few troubleshooting steps to fix the issue.

Let me know if you need further assistance.

 

Regards,

 

Mario