Beste, Alles is aangesloten maar krijg als antwoord kan niet communiceren met chromecast

[abellaj]

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Original Poster:David Brusselaers

ik krijg de melding kan niet communiceren met chromecast

[abellaj]

Hello, Welcome to the Chromecast user help community.

Try each of the following before moving on to the next:

• Black TV screen? Press the Source or Input button your TV remote to select the HDMI port your Chromecast device is plugged into.
• If you are enrolled in the Google Play Beta Program, Un-enroll, uninstall Google Home, and re-install the public version. 
• Try Chromecast on the SAME 2.4 (Chromecast 1st gen requirement) Ghz frequency wifi router band as your Android devices
• Is your Android device on current Minimum system requirement?
• Check to see if all of your installed apps on Google Play automatically update at https://support.google.com/googleplay/answer/113412?hl=en
• Is your Android operating system updated? Open Android Settings > System (or About Phone) > Advanced > System Update > Check for update. If device updates, restart phone when update is complete.
• Make sure you power the Chromecast device with the provided power supply into an open electrical outlet, not using a USB input on your TV or other device.
• Check your Android Wifi settings using this Nexus Help page.
• Please try 5 common troubleshooting steps to resolve connectivity issues with your Chromecast.
• Your Android device and Chromecast device should be within ~15 feet (4 meters) of each other. Your Chromecast device should be ~15 feet (4 meters) away from your router, or less.
• Make sure your Chromecast device is plugged into a TV (not a projector or monitor) HDMI input that is not labeled as ARC or DVI per TV user manual or labeled on TV chassis.
• Unfortunately, any dongles, adapters and devices between Chromecast device and the TV are unsupported so your use may vary.
• Unplug your Router and Chromecast from electrical wall outlets for 5 minutes, and turn your Android device OFF/ON
• Conduct a factory data reset on your Chromecast device.
• See original post by Google employee about other settings.
• Try the Chromecast setup widget at

  https://widgets.nest.com/chromecast-setup/

  or follow help center steps at

  https://support.google.com/chromecast/topic/7215248?hl=en&ref_topic=3058948

  From: James

  (Platinum Product Expert)

[Jeran]

Hey there David,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,

Jeran

[Jeran]

Hey there!

We haven't heard back from David, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, James!

Best regards,

Jeran