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Built in chromcast

Me1975
Community Member

My tv has built in chromcast that says it’s unknown. So the volume isn’t working. I did a reset and now nothing is connected in goggle home

6 REPLIES 6

Green_jose1
Community Member

Hey this isn't a issue it saying it unknown because google tv is your os or operating system 

Kimy
Community Specialist
Community Specialist

Hi folks,

 

Thanks for your help, @Green_jose1.

 

@Me1975, I appreciate you posting here in the Google Nest Community. A few questions, is this a smart TV? What is the make and model? Do you get a message on the screen? I look forward to your response.

 

Thanks,

Kimy

Green_jose1
Community Member

Hey! Thanks you for contacting me. No it a cromecast the HD version specifically. And some I and sometimes I don't it about WiFi. Thank you so these are the questions you wanted to me answer.

Kimy
Community Specialist
Community Specialist

Hi there,

 

I appreciate your help here, @Green_jose1. But if your concern is not related to the topic posted in this thread, kindly create a new one so people here in the community can share based on the actual topic.

 

@Me1975, I hope you read my response. I’ll wait for your reply.

 

Regards,

Kimy

Alex_S
Community Specialist
Community Specialist

Hi there,

 

Thanks for the follow up, @Kimy.
 

I'm jumping in to ensure everything is good here. Have you seen Kimy’s response? Let us know of the answers so we could take a closer look at them.


Kind regards,
Alex

Alex_S
Community Specialist
Community Specialist

Hey there,
 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.


Best,
Alex