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Cómo puedo conectar el móvil en la tele

SGHAR
Community Member

Cómo conectar el móvil en la tele quiero conectarlo pero no me deja por favor si puedes ayudarme gracias

2 REPLIES 2

SGHAR
Community Member

Gracias 

virnab
Community Specialist
Community Specialist

Hi SGHAR,

 

Thanks for reaching out to our community.

I appreciate your inquiry about how to connect your mobile to the TV. I understand that you have been trying to connect it, but it won’t let you connect. No worries, help is here.

Before I start further troubleshooting, let me ask you a few questions:

  • When did the inconvenience start?
  • Could you please confirm if you are using an Android or iPhone to cast?
  • Could you please confirm what streaming device you are using to cast? You can use this help center article as reference: Chromecast and Google TV Streamer specifications
  • Is your Google Home app updated?
  • Have there been any recent changes to your Wi-Fi network or home environment?
  • What steps have you taken to resolve this inconvenience?

Thanks for your kind attention; I will be looking forward to hearing from you.

 

Best regards,

Virna