issue with output on chromecast w/ Googletv HD

[Obi1_k]

my chromecast HD (Google TV with android 12) keeps outputting static flickers and odd choppy audio, it is really off putting when streaming, and can also randomly lose signal, i cannot find anyone with a similar issue, any help please?

[sicsacol]

Hi @Obi1_k ,

Thanks for posting in the community forum. I'm sorry to hear you're experiencing quality and audio issues with your Chromecast with Google TV HD while casting. Don't worry, let's work together to resolve this. To better assist you, I have a few questions:

• When did the issue start?
• What type of device do you use to cast? If it's a computer, what's the make and model?
• Have you ever cast before without any video or audio quality issues?
• Does the behavior occur when casting from a specific app?
• Have you tried using your Chromecast on a different TV? Does it show the same behavior?
• Have you tried any troubleshooting steps so far? 

Any additional details you can provide will be helpful.

Sincerely,
Jonathan