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Can't cast from android to chromecast 4k

Mixiplus
Community Member

Hi. For some odd reason the casting icn from android screen or app has disappeared. Can't cast Android screen etc.

What happened and how do we get around the problem? 

4 REPLIES 4

RXShorty
Bronze
Bronze

Hi @Mixiplus 

Do you have any kind of VPN running on your Android device? This often blocks the cast capabilities.

 Sorry for late response. And thanks. No I don't use a vpn.

Muddi
Community Specialist
Community Specialist

Hey Mixiplus,

 

Thanks for reaching out. I know how challenging it is when you're having issues casting using your phone to the Chromecast with Google TV (4K). Could you tell us the make and model of your phone? Also, what application are you trying to cast?

 

@RXShorty: I appreciate your help.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi there,

 

I don't want to be a nudge but I'd like to check if you were able to get your device working. Feel free to reach back if you still need help.
 

Cheers,

Muddi