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Can't cast

Moormeier
Community Member

Why can't I cast my screen? In app settings, it says that some functions are unavailable because I'm on a different wifi connection than the device I'm trying to cast on. When I'm in the Home app, I can see my device, but when I click on it so I can cast, it just loads and loads without letting me cast my android screen. I already tried unninstalling the Home app and unplug the Chromecast device for a few minutes but it still doesn't work.

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Moormeier,

I apologize about the late response, thank you for being patient! Were you able to fix that casting issue? If not, I'd be happy to help out, as I know networking issues can be tricky. What I would recommend for now is to follow the steps listed in this article, as they may resolve your issue. Give those steps a try, and let me know if you run into any issues.


I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran