Can’t connect to chrome cast from iphone

[Sh4nts214]

I’ve just purchased a Google chromecast 3rd Gen. set up was going fine until wifi setup. It says “connecting” then after a few minutes “connected”. Seconds after, it says “Something went wrong”…I’ve tried restarting my wifi, restarting my phone, resetting the chromecast, made sure it’s on 2.4 GHz, tried connecting on a android device and iOS device, tried on two different TVS…STILL NOTHING. I’ve been trying for almost 2 hours. Anyone know anything else I can do!? 

[djtetei]

Put both the phone and the Chromecast device on 5 GHz to prevent interferences with other devices  connected on 2.4 GHz.

[Sh4nts214]

Have now tried both 2.4 and 5. Still not working

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS
 

[djtetei]

First restart the router and your phone and try again.

Next, if it doesn't work, unplug the Chromecast device from main power grid for about 5 minutes then plug it back in.

Last, if it still doesn't work, hard reset the Chromecast device.

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran