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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 240 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27111 Views
  • 0 replies
  • 12 kudos

Streamer/TV shut off randomly when connected to an ARC port

As someone else has mentioned, when my streamer is connected to my soundbar and then also connected to an ARC port, the streamer/TV just shuts off and has to reboot. This has happened at least once a day so far until I connected it to a regular HDMI ...

ztks by • Community Member
  • 540 Views
  • 3 replies
  • 0 kudos

Google Home does not recognize Chromecast enabled soundbar

Google Home refuses to recognize an LG soundbar it worked perfectly with for 5 years. The LG SJ9 is on the same network (usually via Ethernet, but I've disconnected and logged it into wifi too). The soundbar has been factory reset to no avail.I can c...

Ditto by • Community Member
  • 337 Views
  • 1 replies
  • 0 kudos

Chromecast remote won't update firmware

Spare original remote M: G9N9N won't update firmware from 22.2 to actual version. It seems like update bar is complete with tick at the end, but after blinking led on remote is firmware is still 22.2 and need to update. I've executed all suggestions ...

mrazjan by • Community Member
  • 1568 Views
  • 3 replies
  • 1 kudos

Chromecast with google tv wont factory reset

My chromecast just won't factory reset, not via the settings app and not via recovery.If i do it via the settings app, it restarts, shows the google logo with erasing and then shows the android robot with text "Fault" and reboots like nothing happend...

Kiedy wyjdzie aktualizacja Androida?

Sony nie jest aktualizowany model z 2022r , XR 50x94S Android 10 .Kiedy będzie dostępna aktualizacja oprogramowania Androida na 12 czy na 14 z Google TV? Bo Sony uśmierca modele i nie aktualizuje nic po dwóch latach zero. Nie polecam tej marki bo sch...

Rafaell by • Community Member
  • 221 Views
  • 0 replies
  • 0 kudos

Google Home Cast only Audio with black screen

Hi, I tried casting my android device via google cast to my Sony X80H android TV, it has built-in google cast. First time it connected seamlessly. But from the next time, it shows casting but only a black screen appears with audio. Tried the followin...

Arun06 by • Community Member
  • 732 Views
  • 3 replies
  • 0 kudos
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