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Can't connect when using vpn

Dedikkerooie
Community Member

Hello i have a Chromecast connected to the tv and never had problems but now i'm installed VPN (cyberghost) on my phone and can't connect when using VPN. How can i connect when using vpn

1 REPLY 1

kcruzgonzalez
Community Specialist
Community Specialist

Hi Dedikkerooie,

Thanks for posting in the community. I'm sorry you're having trouble connecting to your Chromecast while using a VPN on your phone. I understand how frustrating this can be, and I'm here to help.

VPNs can sometimes interfere with local network communication, which is how your phone casts to your Chromecast.

Unfortunately, I can't provide specific recommendations for VPN configurations or troubleshooting, as VPNs can interact with network devices in complex ways, and their settings and compatibility can vary significantly.

Since the problem only occurs when the VPN is active, it's very likely related to how the VPN is routing your network traffic. I'd suggest checking CyberGhost's support resources or contacting their support team directly. They'll be best equipped to help you configure your VPN settings to work seamlessly with your Chromecast. They might have specific instructions or recommendations for split tunneling, port forwarding, or other settings that could resolve the conflict.

Let me know if you have any other Chromecast-related questions.

 

Regards,

Kevin