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Chromecast disconnects from wifi

Semper_shells
Community Member

‎02-13-2025 07:29 PM

Good evening,

A few days ago out of nowhere my Chromecast started disconnecting from wifi. Like when I connect it, it instantly disconnects. 

I've restarted it, that didn't work 

Factory reset - now I can't even get my home app to recognize it. 

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3 REPLIES 3

bentin
Community Member

‎02-14-2025 11:47 AM

For us this started today. Same as you!!

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Semper_shells
Community Member
In response to bentin

‎02-14-2025 12:13 PM

I even used my phone hotspot to see if my home network changed. 

Oddly enough, I had a second Chromecast that I wasn't using. Popped it in and it works just fine. So at least I know it's not the network. 

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GeremiG
Community Specialist
Community Specialist

‎02-18-2025 07:50 PM

Hi, folks!

 

Thank you for posting in the community. I'm sorry to hear that your Chromecast device disconnects from WiFi. I appreciate your efforts in taking those steps before. I'm happy to help you! 

To help me find the best solution, I'll need to ask you a few questions:

  • What model of Chromecast do you have?
  • Are you using an Android or iOS device?
  • Is your Chromecast device plugged directly into a power outlet or into the USB port on your TV?
  • Is your Chromecast device connected to a 2.4 GHz or 5 GHz network?

Please keep me posted. I'll be waiting for your response.

 

Best regards,
Geremi

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