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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 3298 Views
  • 16 replies
  • 5 kudos

Chromecast Not Getting Connected To Wifi

So, I got a Chromecast two months back in Hong Kong. Now it says it cannot connect to Wifi. I checked, and I am putting in the right password. At this point, I have done everything mentioned on Google's help page regarding this issue. From rebooting ...

asrani by • Community Member
  • 1089 Views
  • 6 replies
  • 0 kudos

Chromecast won't reset

Just bought a used Chromecast, I believe it's the ultra. Previous owner didn't reset and I can't get it to factory reset with the button. All I get is a steady blue light no matter how long I press the button. Suggestions?

margretk by • Community Member
  • 707 Views
  • 2 replies
  • 0 kudos

Black screen with audio

Hello, I have a strange problem with the chromecast.i can see the menu of the tv and i see the startup of the chromecast but when i want to stream there is audio but no video. The chromecast works fine on a other tv. It worked fine on this tv yesterd...

ChielR by • Community Member
  • 827 Views
  • 3 replies
  • 0 kudos

TV Streamer not detected by Samsung QN91BA TV HDMI

Hi i just bought Google TV streamer, so after plug it in to TV's HDMI port it's not recognised by TV as Google Streamer but it goes as unknown Device. Got replaced chromecast with it what previously worked just fine. Is there any workaround or what c...

Wjencik by • Community Member
  • 468 Views
  • 1 replies
  • 0 kudos

Can't cast the whole screen to chromecast 4k

Hello, i have Mac M3 and Chromecast with google tv 4k.I have a problem with sharing the whole screen. I can only share a tab... When i try to share a screen, the chromecast just freezes and then it returns to the main menu. One workaround i found is ...

How to get Youtube Music live lyrics on Google TV Streamer

When I play a song in YouTube Music on my Pixel 9 Pro XL I can see the live lyrics in sync with the song. Whenever I cast it to my Google TV Streamer it plays without the live lyrics on my TV. How do I get the live lyrics when casting?Help please.

Chromecast / Streaming Multiple Devices in Caravan

We have a caravan with 2 bunks (teenagers) that have drop down DVD monitors with USB & HDMI. We were using the V2 Chromecast effectively on the mobile router in the caravan to cast to the monitor, we recently also bought a Google TV Streamer and set ...

Can't connect to wifi

I've had my chromecast for 2 years and randomly 3 days ago it stopped connecting to the wifi. I haven't changed the wifi at all so I'm not sure why it won't connect. Wifi works perfectly on every other device. So I move the router closer, still didn'...

LemonBarz by • Community Member
  • 1241 Views
  • 10 replies
  • 1 kudos

Google TV Streamer (4K) Wireless Debugging

every time the device reboots, wireless debugging gets turned off and i have to pair and connect again. it's a huge pain particularly since the port numbers to pair and connect also change.Please fix this so it stays on after a reboot.

tw33k by • Community Member
  • 1833 Views
  • 3 replies
  • 0 kudos
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