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Can’t find Sony tv on Google home app

Knmushroom
Community Member

Works alright for 4 years but from early this year no connection for chromecast

now since I remove the tv from my Google home app I will never be able to find it again. Done all the things include factory reset for tv- Sony Bravia 4K UR. Without finding this device on my Google home app I don’t even have chance to try chrome cast again (it’s a inbuilt chrome cast)

1 REPLY 1

Alex_S
Community Specialist
Community Specialist

Hi Knmushroom,
 

Thanks for posting.

 

We understand that your issue is isolated to your Sony TV with built-in Chromecast. Please note that we have very limited support for third-party devices with built-in Chromecast. You can try the suggested steps on this link. If the issue persists, it’s best to contact Sony support for further assistance.

 

If you need help with Google Home/Nest or Chromecast devices, please do not hesitate to reply on this thread, and we're glad to assist you further; otherwise, we'll be locking this thread after 24 hours.


Regards,
Alex