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Can't set up volume and PRESTIZ TV brand is not on the list

MixMaster23
Community Member

I can't set up the volume on the remote of chromecast with google tv HD. Our tv brand is PRESTIZ. What can I do? 

2 REPLIES 2

David_K
Diamond Product Expert
Diamond Product Expert

It would be impossible for Google to list absolutely every TV brand/manufacturer. You can use some trial and error by selecting the other manufacturer's listed. Alternatively, try a Google search or see if they have forums to see if someone else may have found one that works for your brand of TV.

Kimy
Community Specialist
Community Specialist

Hi folks,

 

Thanks for helping out, @David_K.

 

@MixMaster23, thanks for reaching out. This TV is not available from the list. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep an eye on the Google Nest Community page for any updates.

 

Please let me know if you have other questions or concerns, as I will be locking this in 24 hours if I don't hear back from you again. Feel free to start a new thread, and we'll be happy to help.

 

Thanks,

Kimy