Can't use customisable button

[Strangebluehuma]

Hi

I have the new streaming remote connected to my 4k chromecast on my TV.

I can use the customisable button.

Is the new remote not compatible?

Or am I missing something

[JillG · Accepted solution]

Hi @Strangebluehuma 

You aren't missing anything. The custom button on the remote only works with the new Google Streamer.

Here is the official documentation on the features: Set up a replacement Chromecast with Google TV or Google TV Streamer Voice Remote - Streaming Help 

[Strangebluehuma]

Thanks