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Chromecast is the most unreliable product i have ever purchased

Chromecasthader
Community Member

Chromecast is the most unreliable product i have ever purchased:
Has limited connection when connecting to any wifi, happens 3-4 times a month. Need to factory reset the **bleep** device every time

1 REPLY 1

maedacortez
Community Specialist
Community Specialist

Hi Chromecasthader,

 

Thanks for reaching out. I understand that your Google Chromecast disconnects 3-4 times a month. I know this can be frustrating, but don't worry, I'm here to help!

 

I recommend checking if you have an automatic time zone.

 

  1. Open Settings and tap Date and time.
  2. Check the box for  Automatic date and time and Automatic time zone if it is active on (use network provided time) 
  3. If it is active please turn off.

 

I hope this helps!

 

Regards,

Manuel