Cast icon on yt disappeared

[DeryaUras]

Cast icon on youtube disappeared. It still appears on other applications, ie yt music, etc and on my old phone which doesn't get any updates. This may be the result of recent android update but this is an assumption. Can anyone help?

[virnab]

Hi DeryaUras,

Thank you for reaching out to our community! I understand that the Cast icon has disappeared from the YouTube app on your smartphone, while it remains available in other applications like YouTube Music; I appreciate you noting that the icon still appears on your older device, as this helps me better understand the situation. I am happy to look into this for you.

To help me investigate this further, please answer the following questions:

• Are you casting from your smartphone to a TV with Chromecast built-in, or are you using a Chromecast dongle?
• If you are using a Chromecast dongle, which model is it? You can use this Google Help Center article to identify your device: Chromecast and Google TV Streamer specifications.

• Are you using the latest version of the Google Home app? If not, you can check this Google Help Center article to learn more: Update the Google Home app.
• Are you experiencing this issue on an Android or an iPhone?
• Is your smartphone’s operating system updated to the latest version?
• Are you using the latest version of the YouTube app on your smartphone?
• Is your smartphone connected to the same Wi-Fi network as your Chromecast?
• Are you still able to cast YouTube content from your older smartphone to your TV?

Please keep me posted with those details so I can help you find the best solution.

Best regards,

Virna

[DeryaUras]

Thanks Virna,

The problem is now solved, probably with an update because I didn't do anything other than waiting.

However, my reply to your queries is below. It may help you investigate further.

I cast to chromecast dongle which is attached to my screen and I use an android phone.

Casting from all other applications and (old) android and IOS phones works fine.

All my apps are updated and latest versions.

Same wi-fi used for all.

My chromecast's is 3rd generation.

System firmware: 291998

Cast firmware: 1.56.291998

Kind regards

[virnab]

Hi DeryaUras,

That's great news! I'm happy to hear that the YouTube app Cast icon is available again on your smartphone. Thank you for your timely response and for providing those details; it helps me understand which troubleshooting steps to recommend if this issue occurs again in the future.

If you have any other questions about Google products or need more help with anything else, just let me know!

Best regards,

Virna